Frequently Asked Questions

Everything you need to know about your APLUG experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.

How do I know which size to choose?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

APLUG accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I cancel or modify my order?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.

Are your products sustainably sourced?

We are committed to ethical fashion. APLUG partners with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.